{"id":2643,"date":"2026-02-11T16:51:17","date_gmt":"2026-02-11T07:51:17","guid":{"rendered":"https:\/\/e-stay.jp\/?page_id=2643"},"modified":"2026-02-11T16:51:18","modified_gmt":"2026-02-11T07:51:18","slug":"commercial-transactions","status":"publish","type":"page","link":"https:\/\/e-stay.jp\/en\/commercial-transactions\/","title":{"rendered":"Disclosure Under the Act on Specified Commercial Transactions"},"content":{"rendered":"\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Item<\/th><th>Details<\/th><\/tr><\/thead><tbody><tr><td><strong>Business Operator<\/strong><\/td><td>TSK Holding Co., Ltd.<\/td><\/tr><tr><td><strong>Service Name<\/strong><\/td><td>Travel Service Kiosk<\/td><\/tr><tr><td><strong>Managing Director<\/strong><\/td><td>Susumu Hara<\/td><\/tr><tr><td><strong>Address<\/strong><\/td><td>19-2 Hikarigaoka, Aioi City, Hyogo 678-0074, Japan<\/td><\/tr><tr><td><strong>Phone<\/strong><\/td><td>+81-70-8505-0313 (Weekdays 10:00\u201317:00 JST)<\/td><\/tr><tr><td><strong>Contact<\/strong><\/td><td>Please use the inquiry form at the bottom of this page<\/td><\/tr><tr><td><strong>Website<\/strong><\/td><td>https:\/\/e-stay.jp<\/td><\/tr><tr><td><strong>Travel Agency Registration<\/strong><\/td><td>Okayama Prefectural Governor Registered Travel Agency No. 3-439<\/td><\/tr><tr><td><strong>Travel Service Manager<\/strong><\/td><td>Susumu Hara<\/td><\/tr><tr><td><strong>Pricing<\/strong><\/td><td>As listed on each travel product or service page. All prices are inclusive of applicable consumption tax.<\/td><\/tr><tr><td><strong>Additional Costs<\/strong><\/td><td>Internet connection and data charges are borne by the customer. Bank transfer fees if paying by bank transfer. Personal expenses at the destination (meals, souvenirs, etc.), and any transportation which is not coordinated by us, are not included in the travel price<\/td><\/tr><tr><td><strong>Payment Methods<\/strong><\/td><td>Bank transfer, credit card, or other methods designated by us<\/td><\/tr><tr><td><strong>Payment Deadline<\/strong><\/td><td>Payment must be made by the date specified at the time the travel contract is formed. Details are provided in the contract documents.<\/td><\/tr><tr><td><strong>Service Period<\/strong><\/td><td>From the departure date to the return date stated in the travel contract<\/td><\/tr><tr><td><strong>Cancellations &amp; Changes<\/strong><\/td><td>Cancellation fees apply as set out in the Standard Travel Agency Terms and Conditions and the specific terms for each trip. Please refer to our &#8220;Standard Travel Agency Terms and Conditions&#8221; page for details.<\/td><\/tr><tr><td><strong>Refunds &amp; Exchanges<\/strong><\/td><td>Due to the nature of travel services, refunds or exchanges after the trip has commenced are not available. Pre-departure cancellations are subject to the cancellation policy above.<\/td><\/tr><tr><td><strong>System Requirements<\/strong><\/td><td>We recommend the latest versions of Chrome, Safari, Firefox, or Edge.<\/td><\/tr><tr><td><strong>Special Conditions<\/strong><\/td><td>Minors must obtain parental or guardian consent before making a booking.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n<style id=\"wpforms-css-vars-2632\">\n\t\t\t\t#wpforms-2632 {\n\t\t\t\t--wpforms-container-padding: 0px;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-radius: 3px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-2632\"><form id=\"wpforms-form-2632\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"2632\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/2643\" data-token=\"f98c436e04eee5c2b334964d2e0347e6\" data-token-time=\"1777666678\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\">\t\t<div id=\"wpforms-2632-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-2632-field_4\" >(Name) \u304a\u540d\u524d Email<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-2632-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-2632-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-2632-field_1\">\u304a\u540d\u524d (Name) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2632-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-2632-field_1-error\" required><\/div><div id=\"wpforms-2632-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-2632-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2632-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-2632-field_2-error\" required><\/div><div id=\"wpforms-2632-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-2632-field_3\">\u304a\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9 (Message)<\/label><textarea id=\"wpforms-2632-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-2632-field_3-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-2632-field_4-container { position: absolute !important; 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