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Disclosure Under the Act on Specified Commercial Transactions

ItemDetails
Business OperatorTSK Holding Co., Ltd.
Service NameTravel Service Kiosk
Managing DirectorSusumu Hara
Address19-2 Hikarigaoka, Aioi City, Hyogo 678-0074, Japan
Phone+81-70-8505-0313 (Weekdays 10:00–17:00 JST)
ContactPlease use the inquiry form at the bottom of this page
Websitehttps://e-stay.jp
Travel Agency RegistrationOkayama Prefectural Governor Registered Travel Agency No. 3-439
Travel Service ManagerSusumu Hara
PricingAs listed on each travel product or service page. All prices are inclusive of applicable consumption tax.
Additional CostsInternet connection and data charges are borne by the customer. Bank transfer fees if paying by bank transfer. Personal expenses at the destination (meals, souvenirs, etc.), and any transportation which is not coordinated by us, are not included in the travel price
Payment MethodsBank transfer, credit card, or other methods designated by us
Payment DeadlinePayment must be made by the date specified at the time the travel contract is formed. Details are provided in the contract documents.
Service PeriodFrom the departure date to the return date stated in the travel contract
Cancellations & ChangesCancellation fees apply as set out in the Standard Travel Agency Terms and Conditions and the specific terms for each trip. Please refer to our “Standard Travel Agency Terms and Conditions” page for details.
Refunds & ExchangesDue to the nature of travel services, refunds or exchanges after the trip has commenced are not available. Pre-departure cancellations are subject to the cancellation policy above.
System RequirementsWe recommend the latest versions of Chrome, Safari, Firefox, or Edge.
Special ConditionsMinors must obtain parental or guardian consent before making a booking.

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